Communication Skills for the Pharmacy Technician

• $4.95
• 1 mg
• Powerpak.com

This activity will explore different communication techniques that will allow pharmacy technicians to be comfortable navigating various conversations and scenarios that they will encounter in daily practice. Upon completion of this activity, the participant should be able to explain why good communication is essential in pharmacy practice and describe best practices when communicating with the pharmacist, other health care professionals, patients, and on the telephone.